Americans with Disabilities Act (ADA)

Reasonable Accommodations

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York County Council on Aging will make reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in offices and on public vehicle, even where pets are generally prohibited.

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Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of York County Council on Aging, should contact the office of  the ADA Coordinator as soon as possible but no later than 48 hours before the scheduled event.

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The ADA does not require York County Council on Aging to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

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Complaints that a program, service, or activity of York County Council on Aging is not accessible to persons with disabilities should be directed to the ADA Coordinator listed below:

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Lauren Giles
Executive Director
917 Standard St.
Rock Hill, SC  29731
PO Box 11519
PH: 803-328-0197
Fax: 803-327-5210
Email: lgiles@yccoa.com

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Alternative means of filing complaints, such as personal interviews or a recording of the complaint will be made available for persons with disabilities upon request.

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York County Council on Aging will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.